Terms and Conditions
Welcome to the platform Motor, an electronic platform that connects transportation service providers with customers wishing to request services such as:
Furniture moving
Water transfer
Flatbed services and vehicle transportation
By using the platform, you agree to be bound by the following terms and conditions:
1. Accept Terms
By using the mobile platform, you acknowledge that you have read and fully agree to these terms and conditions. If you do not agree, you must stop using the platform.
2. Nature of Service
The platform works Motor As an electronic intermediary connecting:
Customers (Service Requesters)
Service Providers (Drivers or Companies)
The platform is not responsible for the direct execution of the service.
3. Registering on the Platform
When creating an account on the platform, the user must:
Providing Correct and Accurate Information
Keeping Login Information Confidential
Do not share your account with anyone else
The user bears full responsibility for any activity conducted through their account.
4. Requesting Services
When requesting a service through the platform, the customer agrees to:
Enter a valid website address
Accurately identify the type of service
Commitment to Pay the Agreed-Upon Fees
The service provider has the right to accept or reject the request.
5. Prices and Payment
The cost of the service may include:
Service Fees
Shipping Fees
Any additional fees to be agreed upon
The price is displayed to the customer before the order is confirmed.
6. Cancel the order
The order can be canceled in the following cases:
Before the driver accepts the order without a fee
Cancellation fees may apply after an order is accepted.
This is in accordance with the platform's policy.
7. Responsibility for transporting furniture or goods
The customer must:
Packing fragile items
Disclosure of the nature of the cargo
The platform shall not be liable for any damages resulting from:
Improper packaging
Incorrect information about the payload.
8. Prohibited Use
Use of the platform is prohibited in:
Transportation of Illegal Materials
Transportation of Hazardous Materials
Any illegal use.
9. Account Suspension
The platform reserves the right to:
Account suspension
Or stop it permanently
In case of violation of terms or misuse.
10. Modification of Terms
The platform reserves the right to amend the terms and conditions at any time, and updates will be posted on the website.