سياسة الخصوصية

Privacy Policy

Last updated: February 5, 2026

Welcome to the site Carrier. We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect information when you use our website and services, including services Flatbed truck, water transport, and furniture transport Inside the city of Riyadh.

1. The information we collect

We may collect the following types of information:

• Personal InformationLike the name, mobile number, order location (start and end points), and any information you enter when ordering the service.

• Usage informationsuch as device type, browser, IP address, pages visited, and visit time and date.

• Geolocation information: When allowed to facilitate location of service.

2. How to Use the Information

We use the information we collect for the following purposes:

• Execution and processing of service requests (tow truck, water delivery, furniture transport).

• Contacting you to confirm the order or follow up.

• Enhancing user experience and developing website services.

• Maintaining site security and preventing fraud or abuse.

3. Information Sharing

We do not sell or rent your personal information to any third party. We may share your information only in the following cases:

• with service providers (drivers or partners) solely for the purpose of fulfilling your order.

• If we are requested to do so by the applicable regulations and laws in the Kingdom of Saudi Arabia.

• To protect the rights of the platform or the safety of users.

4. Information Protection

We are committed to taking appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Cookies

Nqala may use cookies to improve your browsing experience and analyze site usage. You can disable cookies in your browser settings, but please note that some site features may not function correctly.

6. User Rights

You have the right to:

• Request to access your personal data.

• Request to correct or update your information.

• Request to delete your data, unless retention is required by regulation.

For any privacy-related requests, you can contact us through the communication channels available on the website.

7. Children's Privacy

The website's services are not targeted at children under 18 years of age, and we do not intentionally collect personal information from them.

8. Privacy Policy Amendments

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with an updated last modified date.

9. Contact Us

If you have any questions about the privacy policy or how your data is used, please feel free to contact us via the website. Motor.

By using the site, you agree to this privacy policy.

Neqal - With you everywhere within Riyadh